At IDenticard, our offering of ID card printer technical service and support plans sets us apart from our competition. We offer a variety of different service plans for Zebra™, Fargo™ and IDP™ PVC ID card printers, ensuring that your needs will continue to be met long after a sale has been completed.
Our Basic ID card printer service plan offers one year of coverage for printers in our Value, Professional and Security tiers. For those unsure of their printer's tier, there is a helpful chart below that lists each manufacturer and model of printer, sorted by tier.
Customers who choose our Basic plan receive:
- Unlimited telephone and web help desk support to walk you through any problems you may encounter
- Free printer firmware upgrades as they are released
- Reduced pricing on replacement printheads and spare parts
- A discounted repair and labor rate
- A flat fee for use of our expedited printer loaner service
Didn't purchase from us? No problem! Our Basic plans are available for printers purchased elsewhere. Make IDenticard your home for Zebra printer repair, Fargo printer repair or IDP printer repair, and we'll keep your PVC ID badging program up and running.
Interested in a different plan, or a longer term? Please view our full offering of service plans for additional options.
IDenticard's printer tiers
|Value printers||Performance printers||Security printers|
Fargo DTC 1000Me
Fargo DTC 1250e
IDP Smart 30 series
Zebra ZXP Series 1
Zebra ZXP Series 3
Fargo DTC 4500e
IDP Smart 50 series
Zebra ZXP Series 7 (No Lamination)
Fargo HDP 5000
Fargo HDP 8500
IDP WISE CXD80
Zebra ZXP Series 7 (Lamination)
Zebra ZXP Series 8
Zebra ZXP Series 9
If you don't see your printer listed above, please contact us for tier and service plan information.