At IDenticard, our offering of ID card printer technical service and support plans sets us apart from our competition. We offer a variety of different service plans for Zebra™, Fargo™ and IDP™ PVC ID card printers, ensuring that your needs will continue to be met long after a sale has been completed.
Our Premium ID card printer service plan offers four years of coverage for printers in our Performance tier. For those unsure of their printer's tier, there is a helpful chart below that lists each manufacturer and model of printer, sorted by tier.
Customers who choose our Premium plan receive:
- Unlimited telephone and web help desk support to walk you through any problems you may encounter
- Free printer firmware upgrades as they are released
- Reduced pricing on replacement printheads
- No additional charge for labor or spare parts
- Free expedited loaner service in case your printer needs to be sent to us for repairs
Premium plans must be purchased at the time of a the purchase of a new PVC printer, and aren't available on printers that weren't purchased from IDenticard.
Interested in a different plan, or a different term? Please view our full offering of service plans for additional options.
IDenticard's printer tiers
|Value printers||Performance printers||Security printers|
Fargo DTC 1000Me
Fargo DTC 1250e
IDP Smart 30 series
Zebra ZXP Series 1
Zebra ZXP Series 3
Fargo DTC 4500e
IDP Smart 50 series
Zebra ZXP Series 7 (No Lamination)
Fargo HDP 5000
Fargo HDP 8500
IDP WISE CXD80
Zebra ZXP Series 7 (Lamination)
Zebra ZXP Series 8
Zebra ZXP Series 9
If you don't see your printer listed above, please contact us for tier and service plan information.