Assure performance and reliability of Card Printers purchased from IDenticard with our PlusCare or ValueCare Service and Warranty offerings. These contract-based support agreements give you the professional technical support you need with fast response times and live-agent phone, email and in-person support.
With over 95 years of combined experience, the PDC Technical Service team helps our customers ensure efficient installation, use and maintenance of your Card Printer.
Choose PlusCare Warranty Coverage for an advanced printer replacement option via our printer loaner program. This ensures zero downtime if your Card Printer needs to be sent in to our technical team.
Choose between 1-4 years of full coverage in addition to the printer's manufacture's warranty. ValueCare contracts are tagged on to the end of the manufacturer's warranty, while PlusCare contracts layer on top of the manufacturer's warranty for an enhanced coverage.
This warranty offering is available for Tier 2 Card Printers.